Privacy Policy

At Creations From The Heart LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.

We collect personal information that you provide directly to us when you make a purchase, sign up for our newsletter, or contact us through our website. This may include:

• Personal Details: Name, email address, phone number, and shipping/billing address.
• Payment Information: Payment details are processed securely by our third-party payment providers (e.g., credit card, Zelle). We do not store your payment information on our servers.
• Order Information: Details about the products you purchase, order history, and communication related to your orders.

We use your information to provide and improve our services, including:

• Processing and fulfilling your orders.
• Communicating with you about your orders, products, or services.
• Sending promotional emails and updates, if you have subscribed to our newsletter.
• Responding to your inquiries and customer service requests.

We respect your privacy and will not sell, trade, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting business, and delivering services to you (e.g., shipping companies, payment processors).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a government or law enforcement agency.

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.

• Opt-Out of Communications: You may opt-out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
• Access and Update Information: You can request access to or updates of your personal information by contacting us at the email provided below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website constitutes acceptance of any modifications.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Creations From The Heart LLC
Email: info@creationsfromtheheart.store
Phone: (563)726-4971